Refund policy
Returns & Refunds
Personalized Items
Each card is personalized and made to order, which means returns and refunds are not available once your card has been created.
Order Issues
If something arrives damaged, misprinted, or incorrect, please contact us within 7 days of delivery.
Cancellations
Orders cannot be canceled once they are placed.
Address Errors
Please double‑check your shipping address at checkout. Orders cannot be edited after they are submitted.
Lost or Delayed Mail
USPS delivery times can vary, and delays may occur during transit.